1. SMS Consent Communication

    Information, including phone numbers, obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

  2. Types of SMS Communications

    If consent has been given to receive text messages from Comsee Home Care LLC, messages may include:

    • Visit and appointment reminders
    • Scheduling updates
    • Care coordination
    • Follow-up messages
    • Care plan updates
    • Billing notifications
    • General announcements
    • Other important notifications

    Example:

    “Thank you for reaching out to Comsee Home Care LLC. We’ve received your inquiry and are working on a solution. Our team will update you within 24 to 48 hours. For any further questions, feel free to reply or contact us at 803-285-1284.”

  3. Message Frequency

    Message frequency may vary depending on the type of communication. For example, up to 5 SMS messages per week may be received related to appointments, billing, or other services and notifications.

  4. Potential Fees for SMS Messaging

    Standard message and data rates may apply, depending on your carrier’s pricing plan. Fees may vary if the message is sent domestically or internationally.

  5. Opt-In Method

    To opt in to receive SMS messages from Comsee Home Care LLC, you can:

    • Fill out the SMS consent box on forms available on our website or in person at our office.

  6. Opt-Out Method

    You may opt out of receiving SMS messages at any time by replying “STOP” to any message received. Alternatively, you may contact us directly at 803-285-1284 or info@comseehomecare.com to be removed from the messaging list.

  7. Help

    For any issues or questions, reply with the keyword “HELP”. Alternatively, you can reach us directly:

    Additional Options:

    If you do not wish to receive SMS messages, the SMS consent box on forms can be left unchecked.

  8. Standard Messaging Disclosures

    • Message and data rates may apply.
    • Opt out at any time by texting “STOP.”
    • For assistance, text “HELP” or visit our Privacy Policy and Terms and Conditions pages.
    • Message frequency may vary.
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